Join our team!

Our current team of around 50 people consists mainly of software developers, engineers, geographers and administrative staff. We are always happy to receive new impulses from outside – so take the opportunity and apply now!

Technical customer service employee (m/f/d)

  • At the company headquarters in Braunschweig (Northern Germany)

  • With flexible working hours of 40 hours per week full time

  • To start as soon as possible

We develop software solutions for above- and underground infrastructure. Our large customer base consists of engineering offices, special purpose associations, municipal service providers and companies, municipal utilities as well as industrial companies and airports. If you are self-confident and enjoy presenting and negotiating, then we need you: A communicative and empathetic person to support our colorful team of engineers, geographers and computer scientists.

Your tasks

  • You are responsible for receiving and recording all IT and program-related customer inquiries.

  • You analyze the inquiries and develop practical solutions.

  • In addition to tracking open inquiries, you are also responsible for carrying out installations and commissioning of Barthauer products for our customers.

  • You are inquisitive and quickly acquire any missing know-how.

  • Documenting your solutions in our customer portals rounds off your tasks.

Your qualification

  • Completed training or further education in an IT-related area or a strong interest in IT. Ideally, you have gotten to know a database management system (SQL Server/Oracle).

  • Good technical understanding and confident use of computers.

  • You are communicative, enjoy customer contact and see your work as a “service” to the customer.

  • You are characterized by ingenuity in finding effective solutions for technical and analytical tasks.

  • Teamwork comes naturally to you; you contribute flexibly and with commitment.

  • You are confident in the German language and have good written and spoken English skills. Additional language skills are welcome.

The job profile fits you?

Then we look forward to receiving your meaningful application via e-mail . Please let us know your earliest possible starting date and your salary expectations. Please send the cover letter to:

Barthauer Software GmbH
Dr. Michaela Kahsnitz
Head of Customer Service
Pillaustrasse 1a
38126 Brunswick

Benefits and perspective


Your environment

You will work in a down-to-earth and friendly team with flat hierarchies and a trusting corporate culture.


Your qualification

We are in favor of job-related further training and will give you the time and financial support you need.


Your appreciation

You can expect a performance-related and fair salary with development potential as well as vacation entitlement above the minimum level.


Your future

In addition to the company-sponsored pension plan, we offer you employer-financed supplementary health insurance for dental treatment, visual aids and medical practitioner services.

Service bike

Your mobility

Whether it’s an e-bike or a racing bike, for the environment and your health: from one year of employment with the company, we will sponsor you in leasing a brand new bike.


Your health

At the Braunschweig location, you benefit from our cooperation with the fitness studio in the immediate vicinity and pay a reduced membership fee.

Working hours

Your flexibility

Whether you’re an early riser or a late riser, our working hours outside core working hours are compatible with your individual preferences.

Mobile work

Your independence

We value personal collaboration in the office, but for us as a software company, mobile working is a matter of course.

We are an outstanding employer

Since summer 2018, the Braunschweig Region Employers’ Association has been awarding the “ZUKUNFTGEBER” seal. The prerequisite is participation in a certification process of the employers’ association. The award is given to particularly attractive employers in the Braunschweig-Wolfsburg region. In the strengths report you can read what distinguishes us as a “ZUKUNFTGEBER”.

Open the entire strengths report as a PDF in a new tab.

Do you know a person who fits this job description? Sharing is expressly encouraged!

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